Lead Time on Import / Shipping
CADE Receiving and Inspecting
Once your CADE aquarium has been scheduled for pick up from our facility you will get a phone call and an email explaining what the next steps are. One very important part of receiving your CADE aquarium is how it is inspected, notes on the delivery ...
CADE Limited Warranty Policy
CADE LIMITED WARRANTY POLICY Thank you for purchasing a CADE Aquarium System (the "Product"). QUICK SUMMARY This table below provides a quick summary -- but should not be treated as an exhaustive list -- of scenarios that are covered, as well as, ...
CADE Cancellation Policy
Cancellation Policy Orders successfully canceled before the product has departed CADE USA or its affiliates facilities, will be fully refund without a processing fee. Orders cancelled, refused, or returned after the product has shipped or departed ...
CADE Return Policy
This Return Policy only applies to CADE products that are purchased from an authorized CADEUSA Dealer. This policy is valid for 30 days from the date of purchase. Overall Return Process and Guidelines Initiate a Return within the designated ...
CADE Arrival Guarantee
CADE ARRIVAL GUARANTEE We guarantee that you will be satisfied with the condition of your new CADE aquarium when you follow our arrival guarantee process! The CADE Aquarium Freight Packaging has been tried and tested in Australia for many years, and ...
CADE POLICY OVERVIEW
CADE POLICY OVERVIEW Please note that this Policy Overview is provided as a reference, and does not describe an exhaustive list of scenarios. Please read the applicable policy for a more comprehensive understanding. If you have any questions, please ...